Privacy Policy
Effective date: October 15, 2026
Who we are
MZM Junk Removal is a family-owned junk removal company based in Roseville, CA 95678, serving the greater Sacramento area. This policy explains what information we collect through mzm-junk-removal.com and how we use it.
Information you give us
When you send a quote request, we receive the details you enter: your name, phone number, ZIP code, the service you need, any message you add, and the time window you picked (if you used the availability checker).
If you call, text or email us, we receive your phone number or email address and whatever you choose to send, such as photos of the items to be removed.
Information collected automatically
Google Analytics. We use Google Analytics 4 to understand how visitors use the site, for example which pages are viewed. Google Analytics uses cookies and collects data such as your browser type, device, approximate location and pages visited. You can opt out with Google's browser add-on.
How you found us. To learn which ads and pages bring in customers, the site stores a small record in your browser's local storage: campaign tags in the link you followed (such as UTM tags or ad click IDs), the referring website, the first page you landed on and how many pages you viewed. This stays in your browser and is only sent to us together with a quote request.
Google Maps. Some pages show an embedded Google Map. Google may collect data when the map loads, under Google's own privacy policy.
How we use your information
We use your information to reply to your request, give you a price, schedule and complete the job, and follow up about it. We also use it to keep basic business records and to improve our website and service.
Who we share it with
We do not sell your personal information.
To run the business we rely on a few service providers that handle data on our behalf: our website host, the messaging and email services that deliver quote requests to our team, our customer records system, and Google (Analytics and Calendar). We share only what is needed for these services to work. We may also disclose information if required by law.
How long we keep it
We keep quote requests and job records for as long as we need them to serve you and keep normal business records, and then delete them.
Your choices
You can ask us to see, correct or delete the personal information we hold about you by emailing mzmreliability99@gmail.com or calling (279) 239-1800. You can also block or clear cookies and local storage in your browser settings.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
If we change this policy, we will post the updated version on this page with a new effective date.
Contact us
MZM Junk Removal, Roseville, CA 95678
Phone: (279) 239-1800
Email: mzmreliability99@gmail.com